SUPPORT AT HOME
Support at Home is a new national aged care program replacing the Home Care Packages Program and Short-Term Restorative Care. It is a tailored service designed to help you stay at home, living independently for longer. It provides older Australians with coordinated, flexible support to stay safe in their own homes and connected to their communities.
Help in the Home's services operate under the Aged Care Quality Standards 2025, ensuring your rights and quality standards are central to everything we do.
Together with you, and your supporting team we work to understand your goals, interests and preferences, and support you to make informed choices about the services and assistance you need.
Services
Under the Support at Home program, there are three types of services you can receive.
Clinical Support
Personal medical and mental health services to support your health needs.
- Nursing/clinical care
- Allied Health
- Nutrition
- Care management
- Independence Support
Independence Support
Assistance like personal care, social support or transport to keep you engaged in your community.
- Personal care
- Social support and recreational activities
- Therapeutic services for independent living
- Respite care
- Transport
- Transport
Everyday Living
Maintaining your home and daily life through cleaning, gardening or meals delivered.
- Domestic assistance
- Shopping
- Home maintenance
- Meal preparation
In concluding, Help in the Home wishes to assure you that under the support at home program we will provide you with quality person centred care with choice and flexibility. Any issues that you may have we will resolve quickly so that you feel satisfied and very comfortable in your own home, with the care that you want.